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Category: Business Management

How to Engage Your Staff to Help Train Each Other With Ned Trimming – [Best of The Tim Faller Show]

Training, training, training!   Business owners, general managers, and production managers often get caught wondering how to do it all.  So, we turned to a former guest and a member of our production manager roundtables, Ned Trimming, to share his efficient training process involving current and new employees. Ned Trimming is the Production Manager at Crescent Builds in Seattle, WA. 

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Living the Nightmare: Customer Service Reminders for Remodelers

An article recently written by Tim Faller and published in Remodeling Magazine. A few year ago I experienced firsthand what many clients dread: a poor-quality job and the company’s failure to respond to requests to fix it. A home improvement company completed a siding and gutter job for my parents, but water ran behind the

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