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Category: Management

How to Engage Your Staff to Help Train Each Other With Ned Trimming – [Best of The Tim Faller Show]

Training, training, training!   Business owners, general managers, and production managers often get caught wondering how to do it all.  So, we turned to a former guest and a member of our production manager roundtables, Ned Trimming, to share his efficient training process involving current and new employees. Ned Trimming is the Production Manager at Crescent Builds in Seattle, WA. 

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How To Double The Number Of Top Leaders In Your Remodeling Comapny: Hire And Train More Women, Featuring Iris Harrell – [PowerTips Unscripted] S4 E8

In this episode of PowerTips Unscripted, Iris Harrell discusses the importance of having women in key positions within remodeling companies. They make up half of the US workforce, so there is a sizeable recruitment pool, and they also relate on a deeper level with female customers, who often drive decision-making. Women are multi-taskers, organizers, collaborators,

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Common Courtesy Leads to Stronger Businesses.

In this article, Tim Faller, Remodelers Advantage’s Senior Consultant, discusses how kinder, gentler remodeling makes for a better work atmosphere and could lead to referrals.   Common Courtesy “The problem with common courtesy is that it’s not too common.” Remember that old saying? It’s true on the roads and in many workplaces. However, in these tough

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Concierge Service with Aimee Cianfarani – [The Tim Faller Show] S4 E3

Today on The Tim Faller Show, Aimee Cianfarani discusses how her company has made concierge services (a/k/a handyperson services) a successful part of the overall business.  In this high-failure segment of the industry, Aimee and her team have overcome significant odds to find great success by applying a strategic mindset like better understanding the target

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Train to Gain: Investing in Training Leads to Increased Profitability

An article recently written by Victoria Downing and published in Remodeling Magazine. Employee training is often neglected. But there’s a clear link between company profitability and business owners who invest in employee training. Remodelers don’t have to spend a lot to improve employee skills. Here are some resources. Industry publications: Have production team members subscribe.

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Living the Nightmare: Customer Service Reminders for Remodelers

An article recently written by Tim Faller and published in Remodeling Magazine. A few year ago I experienced firsthand what many clients dread: a poor-quality job and the company’s failure to respond to requests to fix it. A home improvement company completed a siding and gutter job for my parents, but water ran behind the

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