Everyone would love to have raving fans — and today’s guest knows the feeling. Tom Burgoyne has had a 30-year career as the person behind the Phillie Phanatic — the most popular mascot in sports. In this episode, Tom talks to Victoria and Mark about what the Phanatic has taught him about the importance of
Jordan Smith joined the show to discuss partnering with another remodeling company to complete a job two hours outside his service area. He discusses the benefits, risks, and challenges associated with the job type and the steps he took to mitigate problems. Jordan and his wife Veronica started the Smith House Company four years ago to create
In this article, Tim Faller, Remodelers Advantage’s Senior Consultant, discusses how kinder, gentler remodeling makes for a better work atmosphere and could lead to referrals. Common Courtesy “The problem with common courtesy is that it’s not too common.” Remember that old saying? It’s true on the roads and in many workplaces. However, in these tough
Today on The Tim Faller Show, Aimee Cianfarani discusses how her company has made concierge services (a/k/a handyperson services) a successful part of the overall business. In this high-failure segment of the industry, Aimee and her team have overcome significant odds to find great success by applying a strategic mindset like better understanding the target
In this episode, Jeff Talmadge discusses how he and his team created a point system for his design staff to spread their workload. Each designer is assigned a predetermined number of points, weighted by criteria such as permitting, scope, and complexity of the job. The team tracks points weekly and has found that designers are
An article recently written by Victoria Downing and published in Remodeling Magazine. Employee training is often neglected. But there’s a clear link between company profitability and business owners who invest in employee training. Remodelers don’t have to spend a lot to improve employee skills. Here are some resources. Industry publications: Have production team members subscribe.
It’s easy to be successful in a great economy. You can get away with a lot of bad habits, lack of systems, and high overhead when jobs are large and margins high. But when the economy contracts, job sizes shrink, and margins erode, those bad habits can have a huge affect on the health of
If you’ve ever wondered what you’d do differently when starting your remodeling business if you only knew then what you know now, you’re not alone. Tim and Steve do, too. In this episode, the guys talk about what they’ve learned in their time at Remodelers Advantage and from their podcast guests that they wish they
Television is full of construction and remodeling shows, but we all know many of them leave false impressions of how fast and easy the process can be. But the pioneering program, This Old House, still shows viewers how complicated it can be. This year marks the 40th anniversary of the program, and they’re tackling a net-zero retrofit,
The following is an article by Tim Faller that was recently published in Remodeling Magazine. Kinder, gentler remodeling makes for a better work atmosphere and could lead to referrals. By Tim Faller Common Courtesy “The problem with common courtesy is that it’s not too common.” Remember that old saying? It’s true on the roads and
The most common marketing mistake host Mark Harari sees is a focus on tactic without regard for strategy. It is important to avoid adopting new fad marketing tactics, and start with a strategic foundation. Guest Spencer Powell agrees, and he is here to share how to focus on what matters most to your business so
The following article was written by Doug Howard and published in Remodeling Magazine. Each year, every business owner should take a hard look at their company’s performance: Look back at where you’ve come in the last five, three and one year. And look ahead at where they want the company to be in the future
Today on the Tim Faller Show, Geno Arroyo joins the show to discuss successful estimating. Geno goes through his process as an estimator for each project from start to finish. Suppose you want a more in-depth breakdown of his methods, including getting labor costs right, then you must attend Remodelers Advantage’s Art of Estimating masterclass.
Today on PowerTips Unscripted, Lauren Campuzano joins the show to discuss outsourcing 3-Dimensional (3-D) Design. 3-D designs can help remodelers sell their plans, but finding the right talent can take time and effort. Lauren found that 3-D designs were great communication tools within the design department, construction department, and sometimes with clients. Creating 3-D models
Today on the Tim Faller Show, Tim and Steve talk to Eric Fortenberry, the Founder, and CEO of JobTread Software. While working as a CEO for a General Contracting company, Eric built the first version of JobTread due to the broken processes at the company. Eric gives insights on how he turned the company around