In this episode of the Tim Faller Show, Tim and Steve explore some of the more technical aspects of the remodeling and building industries. In this case, we take a closer look at moisture control and bring in an industry veteran and well-known speaker, Bill Robinson out of New Orleans, Louisiana. Bill is a nationally
Unfortunately, with any national or global crisis, the individuals and organizations that take advantage of individuals and businesses don’t take a vacation… they become emboldened and target those who are otherwise distracted and perhaps more willing or vulnerable. This COVID-19 pandemic is no different; the FBI’s Internet Crime Complaint Center has received more than 3,600
We’ve discussed adapting commercial construction systems and applications for use in the residential world. Implementing them is often met with resistance — but there are definitely processes that work well and add value. Requests for Information are standard in the commercial construction world, but aren’t widely used in residential remodeling. In this episode, Jason Brookshire
Today we’re tackling what can be a simple topic, but some remodeling companies are still struggling with daily job logs. Technology has made this task so much easier to accomplish and to store. In this episode, Jason Stearns talks with Tim and Steve about what to capture in a daily log, how to get your
It’s a common challenge Tim finds in his consulting work with remodelers — how difficult it is to accurately estimate your remodeling company’s own work, to bring jobs in on time and budget. The difference can cause friction between estimators and those in the field, and cost you money. In this episode, Ryan Beaber talks
Restoring a home after a catastrophe like a fire or flood is fairly specialized, not something most remodeling companies do. There are different challenges, like dealing with insurance companies and payouts, so these companies have different perspectives on production. Mike Carey has worked in insurance restoration for 25 years, as well as doing residential remodeling
Finding good employees and managers can be difficult — there just aren’t that many qualified workers out there. Hiring somebody young without much training is an investment, but it can pay off in the long run. If you find the right person. Ryan Murphy is one of those people. He didn’t know anything about construction
Smartphones, laptops, and tablets, have boosted efficiency and communication from the field to the office and back, but they also open your business up to cyberattacks. A recent survey reported by the Associated Press finds that small-to-medium-sized businesses — like many remodeling companies — are increasingly the targets of such attacks. Every organization is vulnerable,
Any remodeling involving a historic building is complicated. You never know exactly what you’ll find hidden and what will have to be replaced. Period details have to be replicated, material that would be tossed out in a standard remodel must be saved, and old-world techniques like window glazing must be done. If the local historical
There have been a lot of changes in the remodeling industry — technological advances, new products and materials, building requirements, the labor shortage. But some things remain the same — you’re still pouring foundations, shingling roofs, driving nails, and working with clients. In this episode, David Gerstel talks about the changes he’s seen over the
In this episode of PowerTips Unscripted, Iris Harrell discusses the importance of having women in key positions within remodeling companies. They make up half of the US workforce, so there is a sizeable recruitment pool, and they also relate on a deeper level with female customers, who often drive decision-making. Women are multi-taskers, organizers, collaborators,
Today on the Tim Faller Show, Nick Sandifer details a new way to communicate in the field to help his team navigate the small details in elaborate projects. Nick and the Sandifer team use QR codes to help communicate better on the job site. The QR codes allow the project manager to view the electrical
The Kaizen practice focuses on improving existing, standardized processes by eliminating waste and was first practiced in Japanese businesses after World War II. Kaizen translates to “Change for Good,” and that can mean many great things for your growing remodeling company. The process of constant improvement, with every team member participating, allows your company to
Today on the Tim Faller Show, Camille Jenkins joins the show to discuss the importance of the client experience and how it differs from satisfaction. Simply put, customer satisfaction is how happy your customers are while using your company’s products and services and how well you are fulfilled their expectations. Customer experience refers to customers’ interactions
A successful hiring process allows you to quickly and efficiently locate qualified candidates. Doug Howard will help you work through the strategic preparation, implementation, and ongoing evaluation in order to create a purposeful and consistent hiring process to retain top talent. You will get tools to: Reduce employment expenses Create a more efficient candidate hiring