When it comes to structuring your production team and process, there are many ways to go. Show host Tim Faller has always been a proponent and evangelist for the Lead Carpenter system, however acknowledges the need for a more refined system as a company grows and the number of projects begins to overwhelm the system.
In Episode 6, Tim and Steve take a closer look at using a Project Management system, with key team members managing multiple projects at a time. To explore further, Tim and Steve welcome Brent Stevens to the show, an industry veteran with years of successful experience in utilizing Project Managers.
Brent is the Production Manager for Jackson Design & Remodeling in San Diego, CA and very successful remodeling firm generating $19 million in revenue, while producing more than 115 projects last year alone.
As Production Manager, Brent oversees the Production, Purchasing and Painting Departments and JDR’s team of project managers and field staff. He is responsible for developing, implementing, and refining the Production policies, procedures and systems that make each JDR project a successful experience for their clients.
Tim, Steve and Brent talk more about how JDR utilizes the Project Management process. As the trio discusses the role we learn more about:
- Finding & hiring the right candidates to fill the role
- Walking through day-to-day responsibilities
- Number of projects that they manage at one time
- Working with and managing trade partners (sub-contractors)
- Managing client communication and expectations
- How to measure performance of the role and process
- Process of on-boarding, training and orientation
- … and more!
Whether you are currently utilizing a Project Manager or looking to move toward that process, this episode is very informative and can help guide your decisions. Enjoy!
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