Few Remodelers have made a conscious effort to identify and define their brand personality. But it’s a critical tool for guiding how your brand is portrayed in the marketplace. Your brand personality influences everything from your letterhead to who you hire. If you’re not familiar with the term, brand personality is a set of human
Running a business means dealing with change. To remain the best one can’t rest. The marketplace is full of companies ready to take yours down. Yes, they may be friendly competitors, but their success might come at the price of yours. How to remain on top or get closer to the top? Embrace change. Easily
length 3:56 (not including bonus content) This week’s episode of PowerTips TV is inspired by Roundtables member Herb Lagois of Lagois Design Build Renovate in Ottawa. Herb used the Ask Your Burning Question page to request that I give some work-life balance tips. I’m happy to oblige, Herb! So, whether you are understaffed and have
When I run a Remodelers Advantage Roundtables meeting or work with a remodeling company on-site one of the questions that I ask of all the attendees as part of ice-breaking efforts is: “When did you get your first job?” More often than not most of the people in the room started working in their mid
There are two types of remodelers in the world: those that are wildly successful and those that are . . . not so much. Well, over the years I’ve come to realize that there is one trait that the “not so much” group of remodelers are lacking. The good news is it’s not genetic. It can be
Parking lots, traffic lights, scribes and soapboxes. Do you know what these four things have in common? If you didn’t say “meetings” then this is a must-see episode of PowerTips TV! Whether you have two employees or 200, meetings are a must-do component to operating a successful remodeling company. But it takes more than just
I’ve written a lot about discipline over the years — the discipline to do the things you know you need to do in order to build a strong, profitable remodeling business. I believe this strength of mind is one of the most important attributes that remodeling company owners can bring to the table. Not only
One of our most popular business coaches is Paul Winans. Many of you know Paul from his days as President of NARI or from his many blog posts and articles in the industry press. Today, many of our members call on Paul to share practical steps they can take to improve their company performance. Many
Bo Burlingham, author of Small Giants: Companies That Choose to Be Great Instead of Big, and our keynote presenter at the Summit, is the perfect fit for our audience of motivated business owners. For years, he’s been working with small business owners of all kinds to help them become successful. Recently, he teamed up with
This book is written by two of my favorites from Inc. magazine, Norm Brodsky and Bo Burlingham, who totally understand the challenges faced by owners of small business. As we see regularly with our consulting clients, people building a business look for a silver bullet, a step-by-step formula or set of rules to help them
Today on the Tim Faller Show, Geno Arroyo joins the show to discuss successful estimating. Geno goes through his process as an estimator for each project from start to finish. Suppose you want a more in-depth breakdown of his methods, including getting labor costs right, then you must attend Remodelers Advantage’s Art of Estimating masterclass,
In this episode of PowerTips Unscripted, Iris Harrell discusses the importance of having women in key positions within remodeling companies. They make up half of the US workforce, so there is a sizeable recruitment pool, and they also relate on a deeper level with female customers, who often drive decision-making. Women are multi-taskers, organizers, collaborators,
Today on the Tim Faller Show, Nick Sandifer details a new way to communicate in the field to help his team navigate the small details in elaborate projects. Nick and the Sandifer team use QR codes to help communicate better on the job site. The QR codes allow the project manager to view the electrical
The Kaizen practice focuses on improving existing, standardized processes by eliminating waste and was first practiced in Japanese businesses after World War II. Kaizen translates to “Change for Good,” and that can mean many great things for your growing remodeling company. The process of constant improvement, with every team member participating, allows your company to
Today on the Tim Faller Show, Camille Jenkins joins the show to discuss the importance of the client experience and how it differs from satisfaction. Simply put, customer satisfaction is how happy your customers are while using your company’s products and services and how well you are fulfilled their expectations. Customer experience refers to customers’ interactions