In our second episode of PowerTips Unscripted, Victoria and Mark spend some time with Philip Anderson, a long-time Remodelers Advantage member and well-respected industry leader.
Philip Anderson is the President of HDR Remodeling, a successful Design + Build firm that he founded over 30 years ago in the Berkeley / Oakland / East Bay Area in California.
The topic of this episode is Emergency Succession Planning, or how to plan ahead in the instance of a short or long-term absence of the business owner or key personnel. Philip discusses how his firm was able to build an effect succession plan, not only for the long-term once he retires, but in the case of a sudden departure from the business.
Unfortunately, Philip’s plan was put to the test when he suffered a stroke a few months later and his business was able to continue during his extended leave.
Some great advice shared by Philip:
- Don’t limit the plans to just the owner, include key personnel in sales, production, finance, etc.
- Develop separate plans for short-term, intermediate and long-term or permanent absences.
- Develop Standard Operating Procedures (SOPs) for each position so those stepping up have some direction and documentation to follow.
Philip does a great job with the “Lightning Round” and “Five Words of Wisdom” segments. Some great advice shared by one of our industry’s finest. Enjoy!