As difficult as it may be to find, hire and train good employees in today’s competitive marketplace, a solid strategy of how to handle under-performing employees can be critical to building an effective team. Keeping the adage “Hire slowly & fire quickly” in mind, are we pulling the trigger too soon? Are there employees who
If you are like most business owners, you don’t think about Employment Law until you’re faced with a complaint or potential lawsuit from a current or former employee. It’s inevitable… As you add employees and grow your company, the likelihood of facing a legal employment issue will increase as well. When it comes to hiring,
As a monthly feature here on PowerTips, we are now requesting book recommendations from our members and making them available for download/purchase. February was a big hit as we started with our great R/A Staff and amazing facilitators. Some great recommendations! This month we wanted to get some great books about Marketing, so who better
In my experience working with remodeling companies in the US and Canada, I find that, in many cases, all information learned in the process of completing a project is lost as soon as the job is finished. The end-of-project debrief meeting, or as some call it, the “post-mortem,” can be a very effective tool for
As your remodeling business grows, you will no doubt be faced with issues along the way. We hear from many of our Roundtables members that HR issues can be a huge obstacle to growth and the day-to-day running of their respective businesses. Adding personnel quickly to meet demand and then attempting to manage the growing
Is this the scenario for your production meetings? People file into the room in about the same order each week. They sit in the same chairs or lean against the wall in the same place. They sit quietly while you “discuss” information that you think they will appreciate. Then you discuss each job and what
https://www.youtube.com/embed/FWWMpuMiNjg I was reading an article in INC Magazine about motivating sales teams and I noticed that many of the concepts suggested to push a sales team to succeed, would also work nicely for everyone in the company. So, this article talked about different ways to motive a sales team, beyond of course a commission
In our second episode of PowerTips Unscripted, Victoria and Mark spend some time with Philip Anderson, a long-time Remodelers Advantage member and well-respected industry leader. Philip Anderson is the President of HDR Remodeling, a successful Design + Build firm that he founded over 30 years ago in the Berkeley / Oakland / East Bay Area
The Holidays can be a tough time to stay on track of personal wellness, especially when it comes to indulging in the great food, treats, drinks, etc. and exercise gets tougher with colder weather hitting much of the country. Today we’re throwing it back to a PowerTips TV Episode that takes a closer look at
Today on PowerTips Unscripted, Lauren Campuzano joins the show to discuss outsourcing 3-Dimensional (3-D) Design. 3-D designs can help remodelers sell their plans, but finding the right talent can take time and effort. Lauren found that 3-D designs were great communication tools within the design department, construction department, and sometimes with clients. Creating 3-D models
Today on the Tim Faller Show, Tim and Steve talk to Eric Fortenberry, the Founder, and CEO of JobTread Software. While working as a CEO for a General Contracting company, Eric built the first version of JobTread due to the broken processes at the company. Eric gives insights on how he turned the company around
Today on PowerTips Unscripted, Thomas Croessman joins the show to discuss the need for small business owners to plan for their company’s transition in their estate plan. While your business might be humming along now, how will it perform if you’re not around? Unfortunately, most small businesses only survive the first generation because of estate
As remodeling companies grow, owners face the challenges of deciding when leaders are needed, how to find them, and train them to be good leaders. In this episode of PowerTips Unscripted, Wayne Ottum discusses these challenges and provides tools and methodologies for facing these challenges head-on. In addition, he talks about how he helps owners
Today on the Tim Faller Show, Camille Jenkins joins the show to discuss the importance of the client experience and how it differs from satisfaction. Simply put, customer satisfaction is how happy your customers are while using your company’s products and services and how well you are fulfilled their expectations. Customer experience refers to customers’ interactions