Sales management can be one of the hardest jobs in a company, especially if you are both a player and coach. Sales managers are constantly focusing on how to improve their business, their team and themselves, and could use some tips along the way. Guest David Mattson joins Victoria and Mark in this episode to
How can designers and production staff improve their success in the remodeling industry? Guest Jeff Borovitz joins Victoria and Mark to talk about the deadly sins that get in the way of reaching your full potential. Jeff has worked and trained with many members of the Remodelers Advantage Roundtables community and brings that experience in talking about
It’s never too late in the year to insure your sales team is operating at top efficiency and delivering the results needed to hit your goals for the year. Whether you are managing a sales team or taking on sales yourself as an owner, you must measure and track your company’s efforts. In today’s PowerTips
A few days ago, a client called with a problem. He’s trying to balance how much he can sell (wanting to sell as much as possible) with the amount his production team can produce. His primary question was, “When do I tell the prospect about my six-month backlog and still gain them as a client?”
Remodeling sales can be broken down into a series of small decisions the homeowner must make, culminating (hopefully) in the signing of a contract with you. An important, and often overlooked, factor in getting through the requisite series of decisions from the homeowner, is whether the salesperson thinks that the next decision is an easy
At a recent meeting of one of our Roundtables™ peer groups — this one with owners of companies producing over $5,000,000 annually — I participated in a rousing discussion of the techniques and procedures used in managing sales successfully. As you can imagine, once a company reaches a high volume, using a proven, effective sales
Today on the Tim Faller Show, Geno Arroyo joins the show to discuss successful estimating. Geno goes through his process as an estimator for each project from start to finish. Suppose you want a more in-depth breakdown of his methods, including getting labor costs right, then you must attend Remodelers Advantage’s Art of Estimating masterclass,
In this episode of PowerTips Unscripted, Iris Harrell discusses the importance of having women in key positions within remodeling companies. They make up half of the US workforce, so there is a sizeable recruitment pool, and they also relate on a deeper level with female customers, who often drive decision-making. Women are multi-taskers, organizers, collaborators,
Today on the Tim Faller Show, Nick Sandifer details a new way to communicate in the field to help his team navigate the small details in elaborate projects. Nick and the Sandifer team use QR codes to help communicate better on the job site. The QR codes allow the project manager to view the electrical
The Kaizen practice focuses on improving existing, standardized processes by eliminating waste and was first practiced in Japanese businesses after World War II. Kaizen translates to “Change for Good,” and that can mean many great things for your growing remodeling company. The process of constant improvement, with every team member participating, allows your company to
Today on the Tim Faller Show, Camille Jenkins joins the show to discuss the importance of the client experience and how it differs from satisfaction. Simply put, customer satisfaction is how happy your customers are while using your company’s products and services and how well you are fulfilled their expectations. Customer experience refers to customers’ interactions