You spend countless hours building your brand—so why let it fall flat the moment you walk out the door? Vacation season is in full swing, and for many remodelers, that means setting an out-of-office reply and heading off to recharge. But here’s the thing: your out-of-office message is one of the most overlooked—and easiest—ways to
Sometimes, the best business lessons come from the worst examples. I recently had a few experiences that left me shaking my head. And while some of these moments were frustrating, they also served as great reminders of what not to do when it comes to delivering an excellent client experience. Don’t Ignore the Basics of
When I first set out to write Lobster on a Cheese Plate, I didn’t have a title. For a long time, the file on my computer was simply called “Marketing Book.” It wasn’t until one night, standing over a cheese plate in my kitchen, that the idea struck me. I love cheese—there isn’t a cheese
Are you like me? When you get an email from someone with a misspelled word, do you look at the keyboard to see if the wrong letter is adjacent to the correct one? Or what about this: whenever you have to write “Wednesday” do you say “wed-nez-day” in your head? I do that, too. And
In this article, Tim Faller, Remodelers Advantage’s Senior Consultant, discusses how kinder, gentler remodeling makes for a better work atmosphere and could lead to referrals. Common Courtesy “The problem with common courtesy is that it’s not too common.” Remember that old saying? It’s true on the roads and in many workplaces. However, in these tough
In the 1960s, President Kennedy set the goal of sending a manned flight to the moon. To achieve that goal, three programs were put in place — the Mercury Program, the Gemini Program, and the Apollo Program. Three programs are perfect analogies with regards to growing businesses including construction and remodeling companies. Doug Howard, Director
With so many businesses in transition, now is a great time to be looking at your company’s organizational structure. If you have had to hire, fire, or move team members from one department to another, an “org chart” can ensure you have every base covered. Here is a video from our PowerTips TV channel that
Unfortunately, with any national or global crisis, the individuals and organizations that take advantage of individuals and businesses don’t take a vacation… they become emboldened and target those who are otherwise distracted and perhaps more willing or vulnerable. This COVID-19 pandemic is no different; the FBI’s Internet Crime Complaint Center has received more than 3,600
While you may have contingency plans in place for your business, it’s unlikely you were fully prepared for the economic uncertainty we’re facing today. Even in stable times, being an effective leader is challenging—no doubt about it. But in a time when market shifts, supply chain disruptions, and financial pressures are creating new hurdles, the
As novel coronavirus Covid-19 cases continue to multiply throughout North America, it’s time to plan for how it may affect your business, your employees, and your clients. The situation is changing quickly, so stay informed through reputable news and public health sources. Covid-19 causes a variety of symptoms, including cough, shortness of breath, and fever.