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Ep.127: Engaging Employees in the New Normal with Rick Bowers

Working remotely, working on-site with clients and adhering to CDC restrictions, an upcoming election, social unrest and an economy that is slowly starting to recover. Everyone is adjusting to the new world of work, and it sounds as though making those adjustments will continue into 2021. How can you help your team connect and engage
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Ep.123: Exploring the Decent Human Being Theory with Nick Slavik

Many remodelers, builders and business owners make resolutions or commitments to create Standard Operating Procedures (SOPs) and then they get caught up in the daily grind and it never happens. Or, they take the time and energy to create them and they sit, unused, in a binder on a shelf. Another challenge for many companies
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Ep.126: Off-site Planning for the Coming Year with Robert & Evelyn Lenton

As remodeling business owners, many of us do long-term planning, but is there a detailed strategic plan for the coming year? In this episode, we talk about the benefits of an off-site planning retreat to chart your course for the coming year with Robert & Evelyn Lenton, co-owners of Lenton Company, Inc. in Palmdale, CA.
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Ep.122: Selling Virtually in Today’s Market with Matthew Daniels

Remodeling companies and builders are now selling virtually, saving time and labor. Business owners and sales teams are finding new and unique ways to reach their audiences and secure contracts for projects and we’ve heard from some R/A Roundtables members that are now booking projects into 2022. Our guest today has taken it a step
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Ep.125: Building Meaningful Customer Personas with Aimee Pagano

The concept behind developing a customer persona is pretty simple – get to know your audience better so that you can build a more meaningful relationship with them, both as a client and a prospect. The output of that analysis is inevitable company growth and client retention. So how do firms, of all sizes, build
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Ep.121: Cracking the Code; Mastering the Art of Building Code Compliance with Mike Guertin

In this episode, Tim and Steve are talking about code… yes, the building code. Who gets excited about the building code? One of the most common thoughts is that it makes it hard for a contractor to make money, however another thought is, it sets a low bar and as professionals, we should all be
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