A mindset shift that changes how great remodeling companies operate — from Day 1. Most remodeling companies treat the punch list like a normal phase of construction. It is not. It is a symptom. A punch list is what happens when problems that should have been caught weeks earlier are left to stack up until
What an Old Chinese Fable Teaches Us About Remodeling, Business, and Life There’s an old Chinese fable that has stayed with me for years. The older I get, the more true it seems—especially in remodeling. One day, a farmer’s horse runs away. The neighbors come by to tell him how terrible his luck is. The
An Article by Greg Woleck When it comes to running a remodeling business, most leaders understand the importance of systems. Processes help teams stay consistent, protect margins, and deliver a great client experience. But here’s the problem: too many remodeling companies are getting stuck in the weeds of overprocessing. Instead of building systems that empower
The project was going really well, so I was in a great mood when going to meet the clients for a Saturday walk-through. Granted, there were a few cost overruns, so the profit wasn’t as much as I had figured. But that was offset by the two referrals the client had given me and the
Most remodeling professionals have been there: you’re on a call or standing in a walk-through when the prospective client hits you with “Can you give me a ballpark?” It’s a fair question—but also a risky one. How we handle that moment speaks volumes about our process, our professionalism, and our ability to lead clients through
-The following is an article written by Tim Faller One of the highlights of every Masterclass: Project Manager Intensive course that I facilitate is “focus time.” Each company present gets 20 minutes to receive feedback from everyone else in the room on one or two topics of their choice. As the facilitator, I get to listen and
Today on the Tim Faller Show, Tim and Steve go solo to discuss production system shifts and the changing world of the lead carpenter and project manager. Tim talks about the most significant challenge facing the remodeling industry: increasing sales with the lack of skilled labor. The challenge comes from controlling growth with a limited
On this episode of The Tim Faller Show, Candice Rania and Morgan Thomas join the show to answer the question: Can design and production get along? While the production and design teams have the same overall goal of completing a project that will delight their clients, they do it differently. Morgan and Candice talk about
Jordan Smith joined the show to discuss partnering with another remodeling company to complete a job two hours outside his service area. He discusses the benefits, risks, and challenges associated with the job type and the steps he took to mitigate problems. Jordan and his wife Veronica started the Smith House Company four years ago to create
Jesse DeBenedictis joins the Tim Faller show to talk about emotional intelligence. Jesse tells us his definition of emotional intelligence and how he, as a leader, uses it to better his business. He discusses how being self-aware is the most critical piece of emotional intelligence. He also talks about how having good emotional intelligence can