Written by Victoria Downing and originally published to JLC online A remodeling company owner recently nominated his office manager for an Office Manager of the Year Award. On the application, he wrote: “Our office manager provides enthusiastic support for our entire team. She is an intelligent sounding board for all of our thinking and has
Employee training is often neglected. But there’s a clear link between company profitability and business owners who invest in employee training. Remodelers don’t have to spend a lot to improve employee skills. Here are some resources. Industry publications: Have production team members subscribe. Each month ask one member to share ideas from an article. Randomly
Many remodelers, builders and business owners make resolutions or commitments to create Standard Operating Procedures (SOPs) and then they get caught up in the daily grind and it never happens. Another challenge for many companies we work with is attracting and hiring people, especially new people to the industry, and getting them trained to “do
Continuing the team-building tradition With everyone working so hard, many remodeling company owners feel there is no time, energy, or money for what they may perceive as the “soft” side of the business — things like company parties, team-building events, and internal networking activities. Todd Jackson, president of Jackson Design and Remodeling in San Diego,
“The Six Habits are behaviors that we act out every day, minute to minute. These are the habits that define our relationship with ourselves, and our relationship with the world around us.” Remodelers Advantage is dedicated to helping remodeling business owners become more successful, while creating an environment that allows them to lead a more balanced
When we discuss the labor shortage, we are often talking about how to find or develop good talent. What we are now hearing from our Roundtables members is that they are finding people, getting them on the team, and then they fail. In many cases, these aren’t catastrophic failures, but slips in net profit or schedules or
Common Courtesy “The problem with common courtesy is that it’s not too common.” Remember that old saying? It’s true on the roads and in many workplaces. However, in these tough times a little kindness may be what gets you more work. This is particularly important for those in the field because so many clients and
Tim and Steve talk to Nicole Warren about embracing and increasing diversity in the trades, and in this case, with women. Tim makes the case that professionals in the remodeling industry must be more proactive in reaching across traditional boundaries in order to attract high preforming talent. Nicole is a great example as her strong
Guest Dee Ann Turner discusses her experiences as a senior executive in human resources at Chick-fil-A to owning her own company and becoming a bestselling author. Dee Ann provides an excellent outline for any business to interview and find extraordinary talent. She also talks about the current day workforce and how to be disciplined in
In the interview process, actively listening is key. But how? And how do we change if we “really need someone”? Then, of course there are all the other times that when we look back at a difficult situation, whether a client or an employee, we see all the signs of challenge were there, but that