We have heard contractors say, “This would be a great business if it weren’t for the people!”
Many remodelers get into the business to build and create… the unfortunate reality is that they can’t build things without people…yet!
One big challenge owners and managers face is the annual employee review. It seems ineffective at creating change and is often just a platform for an employee asking for a raise.
The Owner feels in a bind and grants the raise, often against their better judgment or without any data to back up their decision.
Tim and Steve welcome Selema Lawson-Jack to the show to talk more about how she has assessed each of her company’s Production staff, through periodic performance reviews, and has determined a growth path for them.
Selema Lawson-Jack is the Director of Production at Schroeder Design Build in Fairfax, VA. and has had great success with their performance review process that has resulted in more promotions from within the department than they have had in the past.
Tim, Steve and Selema talk more about:
- Selema’s overall experience with job reviews in the past and currently.
- The thought behind holding performance reviews every 3 months.
- What the reviews consist of and what content is used.
- The goal of each interaction.
- Dealing with requests for raises and promotions.
- Getting the ownership, management and team on board.