In the interview process, actively listening is key. But how? And how do we change if we “really need someone”? Then, of course, there are all the other times that when we look back at a difficult situation, whether a client or an employee, we see all the signs of the challenge were there, but […]

There’s a traditional divide between Sales and Production. It’s always a challenge — they have different goals, processes, and personalities. Typically, Production is left out of the conversation when it comes to scope creep, leading to delays and change orders during construction — and disgruntled clients. Will Giesey and his team are changing that situation […]

Estimating accurately is critical to the success of any remodeling business. As you grow your business or hand off estimating to an employee, having the right system in place is paramount. It can feel like an overwhelming decision — there’s so much software available. The wrong decision will cost you lost revenue, but even worse […]

The Tim Faller Show aims to shine a spotlight on the diverse efforts within the remodeling industry. Today, we are joined by two accomplished production managers, Peyton Atchison and Solveig Haugland, as they share their inspiring journeys to becoming project managers. Peyton is a project manager at Adams Company, a women-owned and operated remodeling firm […]

Imagine you’ve just finished a job, and as you move the dumpster, it damages the client’s driveway. On the Tim Faller Show today, Vaughn Royer shares his strategies for keeping clients happy by taking steps to prevent these giant steel containers from causing any property damage. Vaughn Royer is the Production manager at Caine+ Company […]

Today on The Tim Faller Show, an exciting conversation with Paola Enriquez. This is part 2 of the engaging discussion that Tim and Greg had with her on Season 5 Episode 3. In the previous episode, Paola talked about the upcoming Spanish-speaking training at JLC Live. Now, Paola will share her thoughts on how the training […]