Here’s something I keep seeing in residential remodeling companies:  Strong sales. A growing pipeline. A good reputation in the market. And quietly, beneath all of it, good tactical leaders are leaving. Not because the work isn’t meaningful. Not because they don’t believe in what the company is building. But something about working inside the organization […]

Too often in remodeling, profit leaks are blamed on the construction phase. A delayed material order, a missing detail, an indecisive client, or a subcontractor waiting for answers can quickly derail a project. But what if those costly problems actually began long before construction started? In this episode of The Why We Build Podcast, Greg […]

Building the pre-closeout quality system that prevents punch lists from accumulating in the first place. If you only have systems for the end of the project, you’re already managing the consequences of not having systems during it. Zero Punch List isn’t a closeout strategy. It’s a production strategy that makes closeout easy. PM Site Visit […]

Callbacks and warranty work are a fact of life in remodeling. Something breaks six months after a job closes, you send a crew back on your dime, and chalk it up to the cost of doing business. But what if that cost could actually build wealth instead of drain it? Tim Byrd has spent more […]

The backwards planning timeline that separates great project managers from reactive ones. Here is the most common closeout mistake I see in remodeling companies: The team starts thinking about closeout in the last two weeks. By then, it’s too late. The problems are already stacked. The subs have moved on. The client’s expectations have drifted. […]

In an industry constantly talking about the labor shortage, it’s easy to focus on the problem and miss the people creating solutions. This week, Greg sits down with Noah Hughes, a carpentry and Career & Technical Education (CTE) teacher at Caroline High School in Virginia, to discuss the critical role shop classes play in developing […]